Exeter City Council has pointed out that many people are calling the wrong authority to complain about the introduction of charges for dumping non-household waste.
Dozens of people have been wrongly calling Exeter City Council to protest about the controversial move even though it is Devon County Council which is bringing in the charges.
Cllr Rob Hannaford, Exeter City Council’s Lead Councillor for Environment and Leisure, told the Devon Week: “Some people are getting confused. It needs to be made clear that these are Devon County Council proposals and nothing to do with the City Council.”
The city council’s phone lines have been jammed with calls on the subject. Cllr Hannaford said that people trying to get through to the council for other reasons were finding it difficult because of the number of calls.
He said: “Although Exeter City Council is the authority responsible for collecting rubbish and recyclables, the Recycling Centre in Exton Road is run by Devon County Council and not our responsibility.
“Although our Materials Reclamation Facility and offices at Oakwood House are next door to Devon County Council’s Recycling Centre, we have still had some people dumping items in front of our gateway on a number of ocassions, thinking that it is our responsibility.
“If anyone has any concerns about the Recycling Centre, they need to contact Devon County Council on 0845 155 1010 or firstname.lastname@example.org“